Privacy Policy

Effective Date: October 22, 2026

HurricStudio ("we", "our", or "us") operates the mobile game Rope Puzzle: Untangle Knots (the "App").

This Privacy Policy explains how information is collected, used, processed, and shared when you use the App.

By using the App, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We do not require users to create an account, and we do not intentionally collect personal information such as your name, phone number, contacts, or precise GPS location.

However, the App and third-party services integrated into the App may automatically collect certain technical, usage, advertising, and diagnostic information.

Approximate Location

Approximate location may be inferred from technical information such as your IP address.

This information may be used for analytics, advertising, fraud prevention, regional statistics, service operation, and improving the App.

We do not intentionally collect precise GPS location.

App Information and Performance

We may collect technical information related to the operation and performance of the App, including:

• Crash logs
• Error reports
• Diagnostic information
• App version
• Operating system version
• Device model
• Device metadata
• Application state at the time of a crash
• Performance and stability information

This information is used to diagnose technical problems, fix bugs, improve stability, and improve the overall performance of the App.

App Activity

We may collect information about how users interact with the App, including:

• Game sessions
• Level starts and completions
• Level failures
• Gameplay progress
• Feature usage
• In-game actions and interactions
• Session duration
• Engagement information
• General gameplay behavior

This information is used for analytics, game balancing, product improvement, and understanding how players interact with the App.

Device or Other Identifiers

The App and third-party services may collect identifiers associated with a device, installation, or application instance, including:

• App installation identifiers
• Analytics identifiers
• Crash reporting identifiers
• Advertising identifiers, where permitted
• Device-related identifiers, where applicable

These identifiers may be used for analytics, advertising, crash reporting, fraud prevention, security, service operation, and measuring App usage.

Advertising Information

Because the App uses third-party advertising services, certain information may be processed for advertising purposes, including:

• Device information
• App information
• Advertising identifiers
• IP address
• Approximate location
• Country, language, and time zone
• Network connection information
• Ad impressions
• Ad clicks
• Ad interaction information
• Advertising performance and attribution information

This information may be used to provide, measure, personalize, and improve advertising, depending on applicable law, device settings, and user consent.

2. How We Use Information

We may use collected information for the following purposes:

• To operate and maintain the App
• To analyze gameplay and user interaction
• To improve game balance, levels, features, and user experience
• To detect and fix crashes, errors, and technical problems
• To improve App performance and stability
• To provide and measure advertising
• To analyze advertising performance
• To prevent fraud, abuse, and invalid advertising activity
• To maintain security
• To generate aggregated or statistical reports

We do not intentionally use collected information to directly identify users by name.

3. Third-Party Services

The App uses third-party services that may independently collect and process information according to their own privacy policies.

GameAnalytics

We use GameAnalytics to understand gameplay activity, game performance, player interaction, and usage patterns.

GameAnalytics may process gameplay events, session information, device identifiers, technical information, and approximate geographic information inferred from IP addresses.

More information: https://www.gameanalytics.com/trust/privacy-notice

Firebase Crashlytics

We use Firebase Crashlytics, a service provided by Google, to identify crashes, diagnose errors, and improve the stability of the App.

Firebase Crashlytics may process information including crash stack traces, application state, device metadata, operating system information, installation identifiers, and diagnostic information.

More information: https://firebase.google.com/support/privacy

Advertising and Mediation Services

The App uses third-party advertising and mediation services to serve, manage, measure, and improve advertisements. These services may include Google AdMob and other advertising demand or mediation partners that are enabled from time to time.

Advertising and mediation providers may collect or process information such as device information, application information, advertising identifiers, IP address, approximate location, network information, language and time zone, ad impressions, ad clicks, ad interaction data, and advertising performance or attribution information.

This information may be used for:

• Serving contextual or personalized advertisements, where permitted
• Ad mediation, bidding, and delivery
• Measuring ad performance and attribution
• Fraud prevention and invalid traffic detection
• Frequency capping and reporting
• Improving advertising services

The specific advertising partners available to a user may vary depending on region, device, consent choices, ad availability, and the mediation configuration used by the App.

Google and other advertising partners may process information according to their own privacy policies and applicable law. For information about how Google uses information from apps that use its services, see: https://policies.google.com/technologies/partner-sites

Google Privacy Policy: https://policies.google.com/privacy

4. Advertising and Consent

Depending on your country or region, applicable laws may require us or our advertising partners to obtain consent before using certain information for advertising purposes.

Where required, the App may use a consent management or privacy messaging tool, such as Google User Messaging Platform (UMP), to allow users to make choices regarding advertising and related data processing.

Users may also be able to limit advertising tracking or reset advertising identifiers through their device settings.

The availability of personalized advertising may depend on your region, consent choices, device privacy settings, advertising identifier availability, and applicable laws.

5. Data Sharing

We do not sell personal information for money. However, certain advertising-related disclosures or uses of information may be considered a "sale," "sharing," or targeted advertising under some privacy laws. Where required, applicable privacy choices or opt-out mechanisms may be provided.

Information may be shared with or processed by third-party service providers when necessary for:

• Analytics
• Crash reporting
• Advertising
• Advertising measurement and attribution
• Fraud prevention
• Technical infrastructure
• Security
• App operation and improvement

Third-party service providers process information according to their own privacy policies and applicable data protection requirements.

We may also disclose information where required by law, regulation, legal process, or governmental request.

6. Data Security

We take reasonable technical and organizational measures to protect information processed through the App.

Data transmitted between the App and supported third-party services is generally protected using encrypted network connections such as HTTPS or TLS.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

7. Data Retention

Information is retained only for as long as reasonably necessary for analytics, diagnostics, advertising, fraud prevention, security, service operation, and the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the third-party service processing the information.

Third-party service providers may retain information according to their own data retention policies.

8. Children's Privacy

The App is not intended to knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information through the App in a manner that violates applicable law, please contact us.

We will review the request and take appropriate action where required.

9. Your Choices and Privacy Rights

Depending on your country or region, you may have rights regarding your personal information, including rights to:

• Access certain personal information
• Request correction of certain information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain sale, sharing, or targeted advertising where applicable

Because the App does not require an account and much of the information processed by third-party services is associated with technical or installation identifiers, additional information may be required to locate relevant data.

You may contact us regarding privacy-related requests.

10. International Data Processing

Third-party service providers used by the App may process information on servers located in countries or regions different from your own.

Where required, such transfers are handled in accordance with applicable data protection laws and safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, third-party SDKs and services, advertising partners, data practices, or legal requirements.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

We encourage users to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the App's privacy practices, please contact us: